Privacy Policy

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Effective Date: January 1, 2025

At Diamond Head Specialty, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.diamondhead-uw.com (the "Website") or interact with our services. Please read this policy carefully. By accessing or using the Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you visit our Website or use our services:

A. Personal Identification Information

• Name
• Email address
• Phone number
• Company name (if applicable)
• Address (if applicable)

B. Usage Data

We automatically collect certain data about your interaction with the Website, including:

• IP address
• Browser type and version
• Referring/exit pages
• Date and time of visit
• Pages viewed on the Website
• Operating system
• Device type

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Website. These technologies may collect data about your browsing behavior to provide personalized content and advertising.  

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our Website and services
• To improve, personalize, and enhance your experience with the Website
• To respond to inquiries, requests, and customer support issues
• To send promotional materials, updates, or newsletters (you can opt-out at      any time)
• To analyze and understand usage trends and patterns
• To comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party vendors who provide services on our behalf, such as hosting, email delivery, and data analysis. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
• Business      Transfers: If Diamond Head Specialty is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect the personal information you provide. However, please be aware that no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information. We use industry-standard encryption technologies to protect sensitive data transmitted via our Website.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You may request access to the personal information we hold about you and ask that we update or correct any inaccuracies.
• Opt-Out: You can opt-out of receiving promotional emails or newsletters by clicking the unsubscribe link in the communication or contacting us directly.
• Data      Deletion: You may request that we delete your personal information from our records, subject to certain exceptions (e.g., if we need to retain it for legal or business purposes).
• Cookies      and Tracking: You can manage your cookie preferences through your browser settings or use browser extensions to block certain cookies. Please note that blocking cookies may affect your user experience on the Website.

6. Third-Party Links

Our Website may contain links to third-party websites that are not operated or controlled by Diamond Head Specialty. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

Diamond Head Specialty reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. We encourage you to periodically review this policy to stay informed of how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

• Email:      info@diamondhead-uw.com
• Phone:      650.395.8874